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Landowner Know-How

Milk Man
Dairyman Leroy Shatto cut out the middleman and bottles his own brand of milk.
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Milk Man
Bottling and selling his own cows' milk has restored Leroy Shatto's pride in his work. Customers tell him they love his milk, and he loves hearing that.
Jim Patrico
Leroy Shatto was getting pretty discouraged about dairying as a way of life. He had done it for 29 years and, by his own account, didn't have much to show for it.

"Every day I would walk across the road (from his house to his dairy parlor) and feel like I was losing more money," he says.

The Osborn, Mo., farmer was almost ready to sell the cows and move onto something else when he decided to give it one more try . . . with a twist. Shatto decided he would try to cut out the middle man and put his own milk in glass bottles to sell.

It's been more than two years since he made that decision. So far, his roll of the dice looks good. The public appears to relish the idea of locally produced, farm-fresh milk in glass bottles with a family's name on it.

Since Shatto Milk Company began marketing milk to supermarkets in the Greater Kansas City area, Leroy has had to almost double his herd to keep up with demand. He has a backlog of requests from stores wanting to carry his product line, and customers from far and wide have begun making milk-buying pilgrimages to the little retail store on Shatto's farm.

"What's best about this is that it has instilled some pride in what I do again," Shatto says. "People stop me and tell me they love our milk. Before, nobody knew what I did."

Step one in Shatto's transformation from commodity producer to entrepreneur was a feasibility and marketing study. The Missouri Department of Agriculture provided grant money, and Shatto found two consultants who told him that his instincts were right. They said he could process, bottle and sell milk to a sizable niche market for farm-to-consumer milk products.

Step two was getting a lender to share his dream. This wasn't easy, but eventually a local bank in Lathrop, Mo., gave him a shot. A few months after the business opened in June 2003, Shatto was back in the bank asking for money for 80 more cows to add to the 100 he already had. Demand was so great for Shatto milk that supply was running dry. The banker didn't blink this time; Shatto got his cows.

The new business has meant new employees for Shatto and an economic boost for the area. Learning to be a boss has been stressful. So are constant concerns about quality control.

Shatto also is bothered by the size issue. How big does he want the operation to grow, and in what directions? Would products like ice cream and yogurt be more profitable?

A world of possibilities beckons. In the meantime, Leroy Shatto is still in the dairy business, and loves it.

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